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Shipping & Returns

Shipping and returns

--Shipping:
You have 2 methods to take delivery of your products either by recovery in one of our agencies on convocation or or by sending by postal services. The shipping of your order can be carried out via the Senegalese post company or other companies. This service is not included in the price of the ordered product. The invoicing of this service is done according to your localization, of the entire amount of the order and according to their weight.
For the town of Dakar, an express delivery by our care remains possible according to the amount of the order and the availability of our deliverymen. In all the cases the detail of the delivery will be specified to you in the e-mail which will be sent to you during the treatment of your order. Please consult the general terms of use and sale with regard to the possible custom charges. for any question concerning the shipping of your order you can send an e-mail to us to sales@senwii.net.

--Returns:
In the event of delivery of an article, nonin conformity with your order or damaged during transport, thanks for agreeing to announce it to your interlocutor but also, please immediately contact our customer service which will advise you effectively.

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